All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Shipping rates

We ship from Belgium and use the following rates for Europe, and the following rates will be applied automatically to your order at checkout. Please get in touch via the contact-page for inquiries outside of Europe. 

	Belgium	Netherlands	Rest of Europe
Under 35 euro	5,50	6,75	10,95
Over 35 euro	Free	Free	4,95
Over 50 euro	Free	Free	Free

 

Estimated delivery times

You will receive a notification with a tracking number for your order.

	Estimated delivery time
Belgium	1 day
Netherlands	2 days
Rest of Europe	3 days

 

Redirecting or cancelling orders

Please make sure your shipping address is correct. There is limited time to change anything. Please email us at info@thorhydration.com with your order number and we’ll help you in the best way possible.

If you’re getting cold feet, you can cancel your order by letting us know on the same email-address. But you can also still give it a try. We're sure you'll love it, if not, you can simply return it.